Terms and Conditions

If you pay by credit or debit card, you may be required to show the card at the time of delivery or collection as proof of identification and so that we can check that the card corresponds with the receipt data for the Order.

You acknowledge and agree that any personal data that you provide and/or we collect when you use this website shall be processed in accordance with relevant data protection laws which include, without limitation, the Data Protection Act 2018 and the EU General Data Protection Regulation 2016/279.

We aim to deliver to your table within 30 minutes of receiving your order, although this could be up to an hour during busy periods.

Unfortunately we are not able to cancel or refund an order once it has started to be prepared. Any refunds due will be processed through the cafe till on the same day.

If alcoholic or age restricted products are purchased the purchaser and any intended consumer must be over 18 and able to provide valid ID upon request

Please come to the counter and speak to a member of staff or alternatively email eat@thebluebirdcafe.co.uk.